Shipping & Delivery
YOU’RE PACK SHIPMENT
Packages are generally dispatched within 2 days after receipt of payment and are shipped via SELECTED COURIER with tracking and drop-off without signature.
Welcome to Johnmarco.in. We have partnered with only the leading and reputed national courier companies to ship your orders because delivering your products to you reliably, in time and in great condition is very important for us.
We package your products in tamper proof packets so that they are completely secure. We don’t put any indication of product name on the packaging (The only exception might be products which are not shipped from our warehouse directly). This ensures complete privacy of your order and safeguards the quality of your order. Hence you can have your order delivered anywhere you want to.
• Shipping is FREE for all orders of Rs 10000 and above.
• For orders less than Rs 10000, nominal shipping fees of Rs 100 is charged for delivery.
• The shipping charges will stay the same irrespective of the size of the order. Even if it costs us more to ship your order to you, we bear the extra cost.
• Rs.75 extra will be charged for Cash on Delivery (COD) orders for both orders below Rs.10000 and orders of Rs.10000 and above. This charge is in addition to the shipping charges if applicable
• The total shipping and/or COD charges for your order will be displayed once you proceed to check out.
• Octopi charges wherever applicable is prepaid and not to be borne by the customer.
• It is our Endeavour to ship all items in your order together; however this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting orders for certain pin codes where shipping is not possible. In such scenarios, the order will not be accepted online and message will be displayed requesting to provide an alternate pin code.
• Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.
• In instances where customer places multiple orders within a day or two, we might combine orders and ship them together.
We may send or provide the tracking URL of the courier so that you can track the delivery yourself.
Please e-mail us at email@example.com if you have any questions regarding our shipping policy.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Shipping & Delivery